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FAQs

Sit back and relax! Once your order is confirmed, we will share the order id and tracking details via E-mail/SMS. You can then TRACK ORDER by logging into your mkart Account’s MY ORDERS section.
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can\'t make the payment, please contact info@meeyal.com notify us about the problem. We can manage the order manually.
Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time. Traceability: You will have easy access to all of your previous orders any time you want. Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
We’re trying to keep on top of order send outs as much as possible following the necessary safety measures and guidelines. Our warehouse has changed it’s opening hours to Monday to Friday, but don’t panic - we’re working with external fulfilment partners to ensure they’re taking all the correct and necessary safety precautions.
We accept COD(Cash On Delivery), RazorPay, Paytm
mkart believes in making your shopping experience perfect. However, if you receive an open or a tampered package. Report this concern by clicking on Return option in your MY ORDERS page within the TrustPay period. We will look at it immediately and get back to you.
We take anywhere between 7-15 days to complete your refund request. For all pre-paid orders, the refund amount will be credited to the same account from where payment was made.
If you chose to pay Cash on Delivery, the refund will be credited either in the form of SD Cash and/or an NEFT transfer to your bank account. For an NEFT transfer we would require the following details:
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